Terms and conditions
1. Your contract with us; these are the terms under which the vehicle is rented by the
hirer (‘you’) by the lessor (‘us’) and on which any insurance cover is provided for you by
us. It is important that you read and understand these terms before you sign the rental
2. Period of hire; you will have the use of the vehicle described for the period specified
overleaf. With our written agreement you can extend the rental period but this shall not
exceed 90 days in total. If the vehicle is not returned by the due back time and date to
the agreed place of return, our consent for your continued use of the vehicle will
automatically be withdrawn and we shall be entitled to charge you for each day or part of
a days unauthorised usage at the prevailing published full daily rate until the vehicle is
returned or recovered. You will be responsible for the vehicle, its accessories and its parts
and fully liable under these terms of rental until the vehicle and keys are returned to us
by returning them to our authorised representative or any other method previously
agreed in writing by us.
3. Your responsibilities to us;
3.1 You must make payment on demand for all charges as set out in condition 7 below.
3.2 You must look after the vehicle and keys to the vehicle, making sure it is locked and
secured when not in use and properly protected against damage due to bad weather.
You must ensure that the correct fuel is always used. When not in use, you must set and
use any security device fitted to or supplied with the vehicle.
3.3 You must not sell, rent or dispose of the vehicle or any of its parts, or allow anyone else
to have or obtain possession or rights over it.
3.4 You must not allow any work to be carried out on the vehicle without our permission. We
will reimburse you for repairs on production of a receipt only where the repairs have been
previously authorised by us.
3.5 You must return the vehicle in similar condition as when received to the agreed place of
return during our published hours of business and agree the physical condition of the
vehicle with a member of staff. If the vehicle needs more than our standard cleaning or
the interior has been damaged in any way, then you will be responsible for the cost of
rectifying the damage. Responsibility for such damage is not covered by any waiver or
3.6 While you are renting the vehicle you will be liable as if you were the owner for any
offences committed under the Road Traffic Acts (or any equivalent legislation) and any
other relevant loss in respect of the vehicle and its use during the rental period which
results in the imposition of fixed penalties or excess charges. You also agree to us
sending you any notices requesting such fines to the address given overleaf and that you
will settle all such penalties and charges incurred during the period of rental in a timely
manner and so as not to cause us any loss. You agree to indemnify us against any costs,
expenses and losses incurred by us as a result of any such penalties or charges.
4. Our responsibilities to you; when the rental starts, the vehicle will be roadworthy and
fit for normal use. If this is not, or it becomes unfit for normal use during the rental you
should inform the rental location or telephone the emergency number given to you at the
time of the rental. If you have followed these terms we will endeavour to repair or
replace the vehicle. We will not be liable for damages arising from defects other than
defects or mechanical failures attributable to a breach of this warranty or a breach of any
duty or law to take reasonable care of the safety of the vehicle. Nothing in these terms
and conditions shall be deemed to exclude or restrict our liability for death or personal
injury resulting from our negligence or any other liability which cannot be excluded as a
matter of law.
5. Personal property; we will not be liable for loss or damage to property left in the
vehicle either during the period of hire or thereafter. Such property is entirely at your
own risk. The vehicle will be inspected on return and any property found will be available
for you to collect for a period of seven days. Any unclaimed property may be disposed of
by us after that time.
6. Conditions of use; the vehicle must not be used or driven;
6.1 By any person not named overleaf as a driver or authorised by us in writing and holding a
full valid current driving licence.
6.2 For the carriage of passengers for hire or reward.
6.3 For any unlawful purpose or in any way which breaks the Highway Code, Road Traffic
Laws or any other Laws.
6.4 For racing, pace making, reliability trials, speed testing or driving tuition.
6.5 To carry a number of passengers and / or baggage which would cause the vehicle to be
overloaded; or in the case of a commercial vehicle a payload which exceeds the
maximum payload and individual axle plated weights or for a purpose which requires an
Operator’s Licence without fulfilling your duty at law to obtain one.
6.6 Without our prior written consent outside England, Scotland and Wales.
6.7 While in an un-roadworthy condition or while failing to comply with any statutory
6.8 For carrying corrosive, radioactive, inflammable, explosive or other harmful substances.
6.9 For carrying anything which due to its smell or condition will harm the vehicle or prevents
us from hiring the vehicle again immediately.
If you do not follow these terms, you will have to pay us any charges, damages and
expenses we have to pay for any loss you cause. You may also lose the benefit of any
liability waivers which you have purchased.
7. Charges; all charges are calculated in accordance with our current tariff and on the basis
of your use of the vehicle as specified. Unauthorised usage may incur additional charges
as published in our current tariff available at the rental location. You will pay on demand
7.1 The rental and other ancillary charges calculated in accordance with this agreement.
7.2 Any charge for losses or damage outlined in condition 3.3 and 3.6.
7.3 A refuelling service charge where the vehicle is returned with less fuel than when the
rental began. The refuelling service charge is based on the rates published at the rental
7.4 The full cost of repair or replacement for damage or loss including theft, including any
towing and storage costs, howsoever caused, regardless of fault, to the vehicle to the
extent you have not elected to restrict that liability by agreeing to pay the Collision
Damage Waiver charge or not arranged appropriate insurance to limit your liability for
7.5 A loss of revenue charge whilst the vehicle is being repaired or whilst we secure
reimbursement of the vehicle value, where such losses are not covered by the Collision
Damage Waiver. Charges for loss of revenue will be calculated at our normal published
daily rate from the time the vehicle is incapable of rental until its repair or in the case of a
write off until full payment of the vehicle value is received, subject in each case to a
minimum liability of 30 days rental charges. In either case, we will take all reasonable
steps to ensure prompt repair or payment.
7.6 Any delivery and collection charges.
7.7 Value Added Tax and all other taxes on any of the charges listed above as appropriate.
7.8 Interest, which shall accrue daily at the rate of 8% per annum above the base lending rate
of the HSBC bank plc from time to time on any sum that is not paid when due.
If you have requested that some other person or company should be responsible for the
charges you will nevertheless remain liable for payment of these charges.
8. Insurance application / waiver of liability; if we arrange separate insurance for you,
you will be given further information on this at the rental location. However, you should be
aware in entering into the Rental Agreement of the following: The insurance provided by us
in accordance with the Road Traffic Acts (or equivalent legislation) provides against
liabilities to third parties only. It does not provide against theft of the vehicle, damage due
to theft or attempted theft of the vehicle, its parts or accessories, theft of any property in
the vehicle or damage to the vehicle, its parts or accessories, or any damage suffered by us
due to any of the above preventing us from renting the vehicle for any period of time. In
the event of any of the above events happening you will be required to pay us the face
value cost of replacing or repairing any damaged items, up to a maximum of the full
replacement value of the vehicle. You may however reduce this liability by taking out an
optional waiver, as explained below:
Collision Damage Waiver; this reduces your liability for damage arising from a collision,
except in any circumstances stated in the insurance policy.
Additional Insurance; this relieves you of liability in respect of the categories stated
overleaf. The extent to which you are covered and any exclusions to cover are set out in
the insurance policy which you are advised to read prior to entering into this agreement.
The Rental Agreement overleaf shows which waiver options you have chosen. You are
advised that these waivers may be invalidated if you fail to take reasonable measures for
the safety or security of the vehicle, its parts or accessories, or fail to comply with all the
restrictions on use.
You are further advised that no waiver chosen by you gives protection against any damage
caused to tyres or by reason of you hitting a bridge, car park barrier or any other overhead
object. You will be liable to pay us for loss, costs and expense caused by such damage.
You should also note that:
8.1 The insurance cover may end if you do not return the vehicle to the agreed place at the
8.2 The insurance cover may be cancelled if you have given any false information.
8.3 Only drivers we have first approved are covered by the insurance.
Full details of cover are available at the rental location.
9. Your own insurance; where we have agreed separately and you have signed
confirmation of your own insurance overleaf, you will provide insurance for the full duration
of hire and any extension of the hire period. In that case, we will have agreed the extent of
cover, type of policy and the insurer to be used. The scope of cover and policy conditions
must be to our satisfaction and must not be altered or diminished. If requested, you will
have our interest as owners of the vehicle noted on the policy. In the event of loss or
damage to the vehicle, you will allow us to negotiate directly with the insurers with regard
to the total loss of the vehicle. Should the policy of insurance fail for any reason you will
assume the full financial responsibility and indemnify us against any loss or damage caused
to the vehicle and loss of use as described in condition 7.5.
10. What to do in the event of loss or damage to the vehicle; in the event of theft of the
vehicle or any of its parts or accessories, or if the vehicle is damaged by a criminal act or in
an accident in which someone is injured, you must immediately contact the local police and
report the incident. You must also call the rental location to report the incident. You should
also report any damage done by non-criminal act to the rental location. The vehicle must
not be used if it is rendered un-roadworthy. You should always:
Record the police crime number and the reporting officer’s name.
Collect the names and addresses of any witnesses to the incident.
Avoid admitting liability or saying anything which may implicate you.
Send to the rental location all papers and documents received relating to the
Fill in our accident report.
At all times cooperate fully with us and the insurers, including where any legal
action is taken.
Any money you may receive in respect of loss or damage to the vehicle must be
immediately forwarded to us and at no time should be spent by you. You will hold any such
money in trust for us.
11. Information; you acknowledge that we may use and disclose data recorded in relation to
this agreement for any future marketing activity; further in the event of any breach of this
agreement, such data may be disclosed to any debt collection, credit reference, vehicle
recording or any other relevant body. Such information may also be passed to the British
Vehicle Rental and Leasing Association (BVRLA) for use by any of its members for the
purposes for which the BVRLA is registered under the Data Protection Act 1998. From time
to time we include details of our customers on a computer database, used by us and our
business partners for direct marketing purposes. If you do not wish your details to be used
in such a way or to receive any further information from us please advise a member of staff
at the rental location.
12. Termination; this agreement will come to an end without further notice if a receiving
order is made against you or being a company you go into liquidation, if you call a meeting
of creditors, if distress or execution is levied against any of your goods, or if you fail to
perform or observe any of the terms of this agreement. Such termination will not affect our
right to receive payment of all charges due under the terms of the agreement and to seek
compensation for additional costs incurred as a result of your failure to comply with your
obligations. We shall immediately be entitled to repossess the vehicle at your cost.
13. Severability; in the event that any term of this agreement is held by a court of contempt
jurisdiction to be unenforceable or unlawful for any reason, such term will be held to that
extent only to be removed from this agreement and the remainder of this agreement shall
remain in full force and effect.
14. Jurisdiction; this agreement is governed by and construed in accordance with the laws of
the country in which the rental commenced. Any dispute arising out of the terms of this
agreement will be determined exclusively by the courts in that country.
A14 Hire Ltd & Econorent 2004 Revised 28/10
Terms and Conditions